Support

We pride ourselves on Customer Service/Support.

A happy customer is one who knows they are in safe hands should an unexpected problem occur, so we strive to ensure our customers and machines maintain the highest level of up-time. Time is money in the EMS industry and we know that first hand. If the machines perform well then we'll be looking forward to succesive orders.

We can also cater for your service requirements and tailor make a packge to suit your needs.

Annual Service Visits
Service Contracts, Bronze, Silver & Gold Depending on your machine usage and dependancy
Reflow De-Fluxing Service
SMT Line consultancy to aid you with improving your process, throughput and machine efficiency
Factory Moves
Operator/Supervisor/Process Engineer Training
Feeder Calibration Service to improve SMT machine throughput and efficiency
Computer System Upgrades & Software installation

We can support many systems and platforms. Below are a few listed:

HANWHA/Samsung SMT Placement Machines including CP20/33/40/50/60L/63/SM310/SM320/SM321/SM411/SM421/SM431/SM451/SM451V/SM471/EXCEN/DECAN/SM482/SM482PLUS/SM481/SM481PLUS/SM471PLUS/SM485/SM485P
ESE Fully Automatic Screen Printers including US-2000X,US-2000XQ,US-7000X,US-85000X,US-LX1,US-LX3 & US-LX5
Folungwin Reflow Ovens FL-VP660/860/1060/1260
Folungwin Wave Soldering Machines FL-MD350/450
EMS Wave Soldering Machines 300/310/321
Quad ZCR Reflow Ovens
Any Reflow Oven, we will attempt to repair
TWS Quadra (Mechanical Centering)
Zevac Rework Machines DRS & ONXY Models